
Please Note: If you continue to experience audio issues, following the above steps to check that the correct audio device has been selected by both your machine and Work for Desktop please consult your local IT person for assistance as the cause is likely local to the machine or device itself. Your computer remains as your primary ring source. Under Incoming Call, you can select your secondary ring source, and set the ringtone and ring volume.

It is possible that your audio drivers are not up to date. If the Work for Desktop speaker or microphone is using the wrong device for phone calls. Check if your headphones appear and/or start working. Select the Correct Device on Work for Desktop (Windows & Mac)
